- Click on “Trade In” Button
- Click on”Records” button
- A list of past records will be generated
Category: Retail Process
Find Released Job
- Released jobs can be found under “Records”
- List of released jobs will appear
Edit Completed Jobs
- Click on “Release” button
- Click on “Edit Job” and job will be added back into “Update”
Release a Job
- Click on “Release” button
- Release job by clicking on product’s profile
Update a Job
- Click on “Update” button
- Choose job to be updated
- Click on the “Show Components” button to add consumables
- Choose the required consumables
- If repair job requires custom made parts, click on “Add Custom”
- Take a picture of repaired devices(optional)
- Complete repair job
Documenting Product Details
- Take a picture of damaged products to be repaired by clicking on the space provided
- Proceed to add job
Adding Customer’s Details (PR)
- For NEW Customers, key in their relevant information
- For EXISTING Customers, click on their profile
Add a New Job
- Click on “Phone Repair” button
- Add New Job
- Proceed to fill product details
Book an Appointment
- Click on the “Appointments” button
- Select a date
- Choose a specific employee(optional)
- Choose a time for booked appointment
- Click on “Add” button and key in appointment details and you are done
Perform a Buy-Back
- Click on “Trade In” Button
- Key in product details that is to be traded in. Snap a picture of product
- For NEW Customers, key in their relevant information
- For EXISTING Customers, click on their profile
- Simply take a picture of your customer’s photo ID by clicking on the space provided
- Click on the “Complete” Button
- Complete transaction by collecting customer’s signature
- Click on the “Complete” Button